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ISO 9001

What is ISO 9001

ISO 9001 Certification is a Quality Management System Standard. ISO 9001 is suitable for any organization looking to improve the way it is operated and managed, regardless of size or sector. It can help both product and service oriented organizations achieve standards of quality that are recognized and respected throughout the world. However, the best returns on investment come from those companies that are prepared to implement it throughout their organization rather than at particular sites, departments or divisions.

In addition, ISO 9001 is designed to be compatible with other management systems standards and specifications, such as OHSAS 18001 Occupational Health and Safety and ISO 14001 Environment. They can be integrated flawlessly through Integrated Management. They share many principles so choosing an integrated management system can offer excellent value for money.

The ISO 9001:2015 quality certification is based on the following eight fundamental quality management principles
  • Customer focus
  • Leadership
  • Involvement of people
  • Process approach
  • System approach to management
  • Continual improvement
  • Factual approach to decision making
  • Mutually beneficial supplier relationships
ISO 9001:2015 Quality Management System

World's most widely used and accepted certification with the advantage of low cost and multiple benefits. It's a smart way to begin a company's certification journey with this certification as it also acts as a foundation on which other future certifications can stand. Every organization would like to improve the way it operates, whether that means increasing market share, driving down costs, managing risk more effectively or improving customer satisfaction. ISO 9001 is one of a series of quality management system standards. It can help bring out the best in your organization by enabling you to understand your processes for delivering your products/services to your customers. The ISO 9000 series of standards have been developed to enable organizations to have quality based management systems. This enables them to understand their customer�s requirements and improve customer satisfaction, through the review and improvement of their internal activities. Proper quality management improves business, often having a positive effect on investment, market share, sales growth, sales margins, competitive advantage, and avoidance of litigation.

Introduction of ISO 9000 series of standards
  • SO 9000 � Fundamentals and Vocabulary: this introduces the user to the concepts behind the management systems and specifies the terminology used.
  • ISO 9001 � Requirements: this sets out the criteria you will need to meet if you wish to operate in accordance with the standard and gain certification.
  • ISO 9004 � Guidelines for performance improvement: based upon the eight quality management principles, these are designed to be used by senior management as a framework to guide their organizations towards improved performance by considering the needs of all interested parties, not just customers.
The benefits of implementing ISO 9001
  • Increases the reputation of the company.
  • Demonstrates your commitment to quality and customer satisfaction.
  • Increase customer satisfaction and retention.
  • Improve the way complaints and disputes are handled in the organization
  • provide additional information that can contribute to improvement of the organization's processes and products
  • Improves internal communications, efficiency and resilience to change.
  • Marketing advantage - increased business.
  • Reduce waste and increases productivity.
  • Documented system provides useful reference.
  • Enables your organization to become more cost-effective
  • Improved records in case of litigation.
How can Our Management Consultancy help to get ISO 9001:2015 Certification?

Our Management Consultants are the leading ISO 9001. providers for customer satisfaction. Our knowledge and experience of the standards is unsurpassed. This means we know how to fully exploit the benefits of your complaints management system, helping you to turn customer complaints into an opportunity for gaining an advantage over your competitors.With a team of highly qualified consultants and trainers having vast industrial experience, Our partners organizations across the world to implement and achieve ISO 10001 / 2/ 3 certification.. We provide ISO 10001 / 2/ 3 training, consulting, implementation and certification services in India, USA, UK, Iraq, Libya, Kuwait, Saudi Arabia, Egypt, Yemen, UAE, Europe and African countries.

We offer comprehensive series that will help you to achieve your Quality Management - Customer Satisfaction. We Can:
  • Conduct an initial gap analysis and aspect impact analysis.
  • Help you to establish policies and objectives.
  • Identify documentation requirements and assistance in achieving required level of documentation.
  • Manage implementations schedules, training and follow up actions.
  • Improve the way complaints and disputes are handled in the organization
  • Help you to select a Registrar that has experience in your industry and achieve successful certification to ISO 9001:2015